Terms and conditions

You always shop safely at Gutfeeling Labs.

Your purchase at Gutfeeling Labs

You will receive an email from us when your analysis at Gutfeeling Labs is complete. Your results will be shown at "your page" when you log in to your account.


You can pay with your credit card or Swish (in Sweden). Gutfeeling Labs are security conscious and we handle your information with security in mind so that unauthorized persons will not have access to it.


Delivery time for test kits is between 2-3 working days and when you have submitted your test, it takes between 1-3 weeks before your test answers are on your pages. In the event of any delays, Gutfeeling Labs will notify you. For questions about delivery or for other questions contact customer service at info@gutfeelinglabs.se

Force majeure

In case of government action or omission, new legislation, labor law conflict, war or danger of war, major disturbance of public order, sabotage, extreme weather conditions, fire, explosion, natural disaster, accidents or other circumstances beyond Gutfeeling Labs control and which Gutfeeling Labs could not reasonably overcome or anticipate, Gutfeeling Labs has the right to waive its obligations under this Agreement. In such an event, Gutfeeling Labs is not liable for damages in the event of damage to you.

Right of withdrawal

As an online customer of gutfeelinglabs.se, you have the right to cancel a purchase within 14 days from the day you received the item. Notice of return must be sent to us no later than 14 days from receipt of the item. Always contact us before returning the item at info@gutfeelinglabs.se

For the return to be approved, the box must be unopened. Do not put address labels directly on the carton, but return it in an envelope stamped by you and send to our postal address (see below).

Open purchase does not apply to products purchased with a promotional code or when the original packaging has been opened.


We offer free shipping. Your items will be delivered to your mailbox as a trackable package. Our ambition is to deliver your item within 1-5 days for items in stock.

Personal information

Gutfeeling Labs, Medicon Village, Scheelevägen 2, 223 81 Lund. Organisationsnummer 559097-7962 is the personal data manager for the personal data collected and processed by Gutfeeling labs.

Gutfeeling Labs protects your privacy and we want you to feel safe when you submit your information to us. For us at Gutfeeling labs, it is important to be open about how Gutfeeling Labs processes your personal data and gives you information in a way that makes you understand how we will process your personal data. In the privacy policy that applies to all Gutfeeling Labs customers, we provide you with information on how we handle your personal information in connection with you visiting our websites, registering an account on Gutfeeling Labs, purchasing our services or in other contacts with us.

Gutfeeling Labs works continuously with privacy issues and we may therefore update the privacy policy. You can find the latest version of the privacy policy here.